NARRA Cooperative Ltd Privacy and Use of Personal Information Policy
Published Date: 01 May 2024
- Introduction
NARRA Cooperative Ltd (hereinafter referred to as “NARRA”) is committed to protecting the privacy and confidentiality of personal information in accordance with the Privacy Act 1988 (Cth) (“the Act”). This policy outlines how we collect, use, disclose, and protect your personal information.
- Scope
This policy applies to all personal information collected by NARRA, including information from member applicants, members, employees, volunteers, contractors, and any other individuals who interact with NARRA.
- Definitions
Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether recorded in a material form or not.
Sensitive Information: A subset of personal information that includes information about an individual’s racial or ethnic origin, political opinions, membership in political associations, religious beliefs or affiliations, philosophical beliefs, membership in professional or trade associations, membership in trade unions, sexual orientation or practices, criminal record, health information, genetic information, and biometric information.
- Collection of Personal Information
NARRA will only collect personal information that is necessary for our functions and activities which can include the following purposes:
- Membership applications
- Cooperative Membership activities
- Awards and Recognition
- Applicable required government registration and reporting
- Other Membership and cooperative events
This information may include, but is not limited to:
Name, address, and contact details
Date of birth
Gender
Employment and education details
Financial information
Membership details and history
We will collect personal information directly from you unless it is unreasonable or impracticable to do so. We may also collect personal information from third parties with your consent or where authorized by law.
- Use and Disclosure of Personal Information
NARRA will use and disclose personal information only for the purposes for which it was collected, or for related purposes that you would reasonably expect, or as permitted or required by law. These purposes may include:
Managing membership and providing member services
Communicating with members and stakeholders
Conducting research and surveys to improve our services
Complying with legal and regulatory obligations
We may disclose your personal information to third parties, including service providers, partners, and government agencies, where necessary for the above purposes or as required by law.
- Data Security
NARRA takes reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:
Implementing physical, electronic, and administrative security measures
Restricting access to personal information to authorized personnel only
Regularly reviewing and updating our security practices
- Access to and Correction of Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, outdated, incomplete, irrelevant, or misleading. To make a request, don’t hesitate to get in touch with us using the details provided below. We will respond to your request within a reasonable period.
- Complaints
If you have a complaint about how we handle your personal information, please get in touch with us using the details provided below. We will investigate your complaint and respond to you within a reasonable period. If you are dissatisfied with our response, contact the Office of the Australian Information Commissioner (OAIC).
- Changes to This Policy
NARRA may update this policy from time to time to reflect changes in our practices or relevant laws. The updated policy will be available on our website and will apply from the publication date.
- Contact Us
If you have any questions or concerns about this policy or how we handle your personal information, please get in touch with us at:
NARRA Cooperative Ltd
Email: info@narracoop.org.au
Phone: 0478 540 889
Address: Artisan Apartments Shop 4, 3-9 Warby St, Campbelltown NSW 2560
Acknowledgment
By providing your personal information to NARRA, you acknowledge that you have read and understood this Privacy and Use of Personal Information Policy.